A speed test can still look perfect while one unstable hop ruins the entire browsing experience.

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

Don't settle for sluggish Wi-Fi. Learn what internet speed tests mean and how to troubleshoot and fix common issues. Joe Supan is a senior writer for CNET covering home technology, broadband, and ...

I have a customer who just installed a 100Mb private WAN connection from a remote office. He has a Cisco 1841 running 12.4 at the remote end and a Cisco 3945 running 15.x on the other end. Is there a ...