Osagie Harrison Aimiyekagbon, known as Harry, is said to have called police at least six times about the man who went on to ...

Two police forces in the South are trialing an AI chatbot called Bobbi, to answer frequently asked, non-emergency questions and help ease pressure on call handlers. Thames Valley Police and the ...

From the bizarre to the ridiculous – to some of the most desperate and harrowing, call handlers have heard it all, remaining calm and professional at all times and highlighting the very important ...

Call-handling agents powered by AI are to be trialled by Staffordshire Police in a bid to cut waiting times for the ...