BT has apologised “sincerely” for technical faults as the primary 999 emergency call service was restored. The telecommunications company, which manages the 999 phone system, said the issues were ...

People were being urged to ring 101 for emergencies on Sunday morning as 999 calls were not connecting to a number of police forces and fire services. The warning was sent out after a technical fault ...

The 999 emergency number is back up and running after a technical fault forced police, firefighters and ambulance services to tell people to use 101. BT said its back up platform is now in operation ...

You are worried, even frightened, and you are trying to dial 999 as quickly as possible and while you are doing this you are mentally going through your address so you can explain to the emergency ...