Walmart's partnership with OpenAI allows ChatGPT's 700 million users to buy products through AI conversations, potentially reshaping the entire American retail landscape

Walmart is set to make your shopping experience a lot smarter these days by way of a major technological change.

Walmart has announced a new partnership with OpenAI that will soon allow customers to shop using ChatGPT — marking a revolutionary step into AI-driven retail. The collaboration will allow shoppers to use conversational AI for tasks such as meal planning or restocking essentials, with purchases completed through Walmart’s Instant Checkout.

Walmart said AI already is in use in various facets of the company, “From enhancing the product catalog to reducing fashion production timelines by up to 18 weeks, to ensuring a more seamless shopping journey and cutting customer care resolution times by up to 40% …”

AI will change “literally every job," Walmart’s CEO warns. The retailer, teaming with OpenAI, will train staff to adapt while keeping workforce size steady.

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Four months ago, industry veterans were debating whether AI shopping agents could disrupt Amazon and Walmart’s dominance. Today, those same retailers are racing to build the infrastructure that makes those agents possible. That’s how quickly this is moving.

Walmart’s new integration with ChatGPT’s Instant Checkout means shoppers can browse items and hit a Buy button right in the chat. The partnership uses Stripe to process payments and will include products from both Walmart and Sam’s Club.